Does Centuric run the RFID system for us?
No — the business runs the RFID system. Centuric’s scope is sell, design, install, and support the infrastructure. We deliver the hardware, install it, design and print the labels, and stand behind the readers and printers with support contracts. The actual RFID application (the software that reads the tags and does something useful with them) is owned and operated by you, or by whichever RFID software vendor you’ve picked.
Why Zebra?
Zebra dominates the enterprise RFID hardware market for good reasons: the FX-series fixed readers are the workhorses of healthcare and warehouse deployments; the TC-series handhelds are rugged, well-built, and have been deployed at scale in every vertical we serve; the ZD- and ZT-series label printers are reliable on the printer-runs that customers actually need. Centuric is a Zebra reseller and integrator; pricing is at our reseller volume, hardware ships through Centuric.
Do you create our RFID labels?
If you don’t want to. The custom-label service includes artwork to match your brand or operational requirements, RFID encoding to your scheme, print-run management on the Zebra printers we install, and ongoing reorder. Label design typically runs $500–$2,500 depending on complexity; label printing and tag consumables are billed at reseller pricing on your reorder schedule.
How do handheld readers tie into your other services?
Handheld RFID readers (Zebra TC-series, MC-series, and similar) are essentially rugged Android devices — which means they manage cleanly under SOTI MobiControl. We strongly recommend enrolling handhelds under SOTI via mymdm.ai so you get device-level visibility, policy enforcement, remote wipe on lost devices, and predictive failure alerts on batteries and hardware through SOTI XSight. It’s a separate engagement but the natural complement.
What about the IoT gateway layer?
If you’re also running Ruckus wireless (via mywifihub.ai), Ruckus IoT Suite can serve as the BLE/RFID gateway layer on the same APs — one operational pane for Wi-Fi and IoT. If you’re on a different wireless vendor, we’ll deploy standalone RFID gateways from Zebra. Either path works; the Ruckus integration is cleaner if it fits.
How do labels get encoded?
RFID labels are blank when printed; encoding happens at print time. Centuric configures the Zebra printer with your encoding scheme — the data structure that goes on each tag (asset ID, item type, location codes, etc.) — so labels come off the printer encoded and ready to use. If you have an existing encoding scheme, we adopt it; if you don’t, we’ll help design one that fits your application and supports future scale.
How long does a typical deployment take?
Small single-zone deployments (under 100 tags) typically four to eight weeks from kickoff to operational, including hardware lead times. Mid-size (100-1,000 tags, multiple zones) eight to sixteen weeks. Large campus or multi-property deployments scoped per project — usually four to nine months depending on phasing, building access, and parallel construction work.
What about tag washability, harsh environments, and metal mounting?
Tag selection is part of the design. Linen tags survive 200+ wash cycles. Metal-mount tags work on equipment that otherwise blocks the RF. High-temperature tags survive sterilization. Embedded tags work for permanent asset marking. Part of our design phase is picking the right tag form factor for the asset class — it’s easy to deploy the wrong tag and find out three months later when nothing reads.